Content & Online Safety

Service Overview

Do you provide online platforms, hosting, or communications services to users in the EU?

Two EU frameworks place statutory representation duties on non-EU online services. The Terrorist Content Online Removal Regulation (TCOR) has been operative since 7 June 2022. The e-Evidence Directive becomes operative from 18 August 2026. Both share a defining characteristic: your legal representative is the formal addressee of orders that operate to extremely tight statutory clocks — and non-compliance carries serious enforcement consequences.

Lionheart's content and online safety service is built around that operational reality. Our intake, logging and escalation procedures are designed and tested for live orders — not retrofitted onto a general-purpose privacy mailbox.

Service Detail

What this service covers

What sets our service apart

Established in Ireland

Both mandates are held through Lionheart Squared (Europe) Limited, our Dublin entity. Ireland's establishment determines your competent authority — An Garda Síochána's Special Detective Unit for TCOR; the Criminal Justice International Cooperation Office for e-Evidence.

Built around hard statutory clocks

TCOR imposes a one-hour removal window. The e-Evidence framework imposes ten days standard, reduced to eight hours for emergency production orders. Service levels are agreed in writing at contract signature and tested at onboarding.

Full liability disclosure before you sign

The e-Evidence framework imposes joint and several liability on the legal representative. We accept this exposure deliberately — and explain exactly what that means for the service before any mandate is signed.

Frameworks we cover

Framework status and legal basis

TCOR Legal Representative

Operative Article 17, EU Regulation 2021/784. For non-EU hosting service providers whose services can be used to disseminate information to the public in the EU.

e-Evidence Legal Representative

From 18 Aug 2026 Article 3(1)(b), Directive (EU) 2023/1544. For non-EU electronic communications, information society and online platform service providers with a substantial connection to EU Member States.

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